Privacy Policy for Pharmacy Care UK
Effective Date: 3 April 2026

1. Introduction

Welcome to Pharmacy Care UK (“we”, “us”, “our”). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website pharmacycareuk.com (the “Website”) and use our services.

By using our Website, you agree to the collection and use of information in accordance with this policy.

2. Who We Are

Pharmacy Care UK operates as an eCommerce pharmacy store providing health, wellness, and pharmaceutical products to customers in the United Kingdom.

If you have any questions about this Privacy Policy, you can contact us at:
Email: [email protected]

3. Information We Collect

We may collect and process the following types of personal data:

a. Personal Identification Information

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

b. Account Information

  • Username and password

  • Order history

c. Payment Information

  • Payment details (processed securely via third-party payment providers; we do not store full card details)

d. Health Information (if applicable)

  • Information provided for pharmacy consultations or product suitability (handled with strict confidentiality)

e. Technical Data

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and usage data

4. How We Use Your Information

We use your information to:

  • Process and fulfil orders

  • Manage your account

  • Provide customer support

  • Deliver pharmacy-related services (including consultations where applicable)

  • Improve our Website and services

  • Send order updates and service-related communications

  • Send marketing communications (only where consent has been given)

  • Comply with legal and regulatory obligations

5. Legal Basis for Processing

We process your data under the following lawful bases:

  • Contractual necessity – to fulfil your orders

  • Legal obligation – to comply with UK pharmacy and healthcare regulations

  • Legitimate interests – to improve our services and prevent fraud

  • Consent – for marketing communications and certain health-related processing

6. Sharing Your Information

We may share your data with:

  • Payment processors (e.g., Stripe, PayPal)

  • Delivery and logistics providers

  • IT and website service providers

  • Regulatory authorities (where required by law)

  • Healthcare professionals (where necessary for pharmacy services)

We do not sell your personal data.

7. Data Retention

We retain your personal data only as long as necessary:

  • Order data: typically up to 6–7 years (for tax/legal purposes)

  • Health-related data: in accordance with UK healthcare regulations

  • Marketing data: until you withdraw consent

8. Your Data Protection Rights

Under the UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Data portability

  • Withdraw consent at any time

To exercise your rights, contact us at [email protected].

9. Cookies

We use cookies and similar technologies to:

  • Improve website functionality

  • Analyse traffic and usage

  • Personalise your experience

You can manage cookie preferences through your browser settings.

10. Data Security

We implement appropriate technical and organisational measures to protect your data, including:

  • Secure servers

  • SSL encryption

  • Access controls

However, no method of transmission over the internet is 100% secure.

11. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices.

12. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from children.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Pharmacy Care UK
Website: pharmacycareuk.com
Email: [email protected]